COVID-19 Updates


Our Continuing Commitment to Prevent COVID 19 infections

As we welcome you back to our beachfront gem, we have solidified our commitment to sanitation and cleanliness as well as retrain our staff to provide you with a safe environment that aligns with CDC and World Health Organization guidelines.

Our Housekeeping team continues to work on redefining our cleaning, sanitizing, and inspecting standards tirelessly.  Now, more than ever, we are committed to the health and safety of our owners, guests, and staff.

 Here are some examples of how we are going above and beyond our standard cleaning and disinfecting protocols:

 Public Spaces

Our dedicated staff is cleaning and disinfecting surfaces with increased frequency, and recommended cleaning agents that are EPA approved.

Hand Sanitizer Stations

We have installed hand sanitizing stations in high traffic areas. We will add more stations as products become available.

Social Distancing

Signage in public spaces will remind our guests to maintain social distancing. We have added sneeze guards at the front desk to provide an extra level of protection for our guests, owners, and staff.

Rooms

We have elevated our rigorous protocols to clean and sanitize all surfaces with hospital-grade disinfectants. We will be placing disinfecting wipes in each room for your use as they become available.

In-room Services

In-room services have been suspended to protect you and our staff. Please contact the front desk to request particular items delivered to your door between the hours of 1 p.m. through 3 p.m. Front Desk also has some items available for pick up before or after these hours.

Trash Pick Up

All trash will be picked up between the hours of 1:00 p.m. through 3 p.m. Thursday through Sunday. Trash refuse is located on the west side of each elevator, floors 1 through 12. They are labeled "refuse.”

Check-in/Check-out

Only one family representative should come into the lobby to check-in or check-out.

Check-out time

Our check-out time is now 11:00 a.m. this is to allow our Housekeeping staff more time for cleaning and sanitizing rooms. Check-in is still 3:00 p.m.

Tennis Court:

Please call the front desk to reserve the tennis court. The reservation is for two hours.

Grills and Picnic Tables:

Please call the front desk to reserve grills and picnic tables. The reservation is for two hours only.

Fitness Room:

The fitness room will reopen May 18th from 6:00 a.m. to 9:00 p.m.

Pool and Hot Tub:

Pool and Hot tub hours are 7 a.m. to 10 p.m.

Pool Towels:

Limited pool towels will be available at the front desk.

Cabana Kitchen:

Cabana kitchen is closed until further notice.

Our Cancellation Policy

We will allow full changes or cancelations without a charge up to 24 hours before arrival as long as your cancelation is made by June 30th.

         

Our Resort is taking reservations beginning Monday, May 18th. We can’t wait to see you!

 

 


 

Please note: The Galvestonian will be making improvements from September 2019 through Summer 2020, as we replace our balcony windows. Being directly on the best beach in Galveston deserves the best views! Click here for more information.

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Stay 3 nights for the price of 2 when you stay between 8/13 - 8/19!
Call (888) 526-6161 to reserve today!